Rising Hope Therapy, LLC

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Effective Date: January 27, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

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Our Responsibilities

Rising Hope Therapy, LLC is required by law to:

• Maintain the privacy of your protected health information (PHI)

• Provide you with this Notice of our legal duties and privacy practices

• Follow the terms of this Notice currently in effect

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How We May Use and Disclose Health Information

We may use and disclose your PHI for:

• Treatment

• Providing, coordinating, or managing your mental health care.

• Payment

• Billing, insurance claims, eligibility determinations, and related activities.

• Healthcare Operations

• Quality assessment, staff training, compliance activities, and business operations.​

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Other Permitted or Required Uses

We may disclose PHI:

• As required by law

• For public health and safety purposes

• To prevent a serious threat to health or safety

• For oversight activities as permitted by HIPAA

 

We will obtain your written authorization for any other uses not described in this Notice.

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Your Rights

You have the right to:

• Inspect and obtain a copy of your health records

• Request corrections to your records

• Request restrictions on certain uses or disclosures

• Request confidential communications

• Receive an accounting of certain disclosures

• Obtain a paper copy of this Notice

To exercise these rights, contact Rising Hope Therapy using the information below.

Text Messaging & Electronic Communications

If you choose to communicate with us electronically:

• Text messages and emails may not be fully secure

• We limit electronic communications to scheduling, administrative, and general care coordination purposes

• We do not include detailed clinical or diagnostic information via SMS

You may withdraw consent for electronic communications at any time.

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Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Rising Hope Therapy, LLC

• The U.S. Department of Health and Human Services (HHS)

You will not be penalized or retaliated against for filing a complaint.

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Privacy Policy – Rising Hope Therapy, LLC

Effective Date: January 27, 2026

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Rising Hope Therapy, LLC (“Rising Hope,” “we,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect information when you interact with our services, website, and communications.

Information We Collect

We may collect personal information such as your name, phone number, email address, and appointment-related details. When you receive services, we may also collect protected health information (PHI) necessary to provide care.

We may collect limited website usage data to improve site functionality.

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How We Use Information

Your information is used to:

• Provide mental health and wellness services

• Schedule appointments and send reminders

• Communicate administrative and care-related updates

• Comply with legal and regulatory requirements

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We do not sell or share your personal or health information.

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Text Messaging & Electronic Communications

If you opt in to receive text messages or emails from Rising Hope Therapy:

• Messages may include appointment reminders, scheduling updates, or general wellness information

• Text messaging is not a fully secure form of communication

• We do not include diagnostic or detailed clinical information via SMS

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You may opt out at any time by replying STOP or contacting us directly.
Message and data rates may apply.

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HIPAA Compliance

Rising Hope Therapy complies with HIPAA and applicable privacy laws. We use reasonable administrative, technical, and physical safeguards to protect your information.

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You have the right to:

• Access your records

• Request corrections

• Request restrictions on certain uses or disclosures

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A full Notice of Privacy Practices is available upon request.

Information Sharing

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We only share information when permitted or required by law, including for treatment, payment, healthcare operations, or safety purposes. We do not share information for marketing without authorization.

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Children’s Privacy

For minors, information is handled in accordance with state law and parental or guardian consent requirements.

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Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or your privacy rights, contact:

Rising Hope Therapy, LLC
260 Chapman Road
Newark, DE 19702

302-273-3174

Hello@risinghopetherapy.com

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Changes to This Notice

We reserve the right to change this Notice and make the new provisions effective for all PHI we maintain. Updated notices will be available upon request and posted on our website.